Frequently asked questions
For questions specific to your line, you can contact our technical team.
How are prices set?
Prices are sent with the quote, based on the model and your line details.
Which product groups do you supply?
We supply eight product groups: belt scrapers, skirt sealing, conveyor belts, belt splicing systems, belt repair products, idlers and rollers, impact beds and equipment.
Can TailScrape be added to an existing AirScrape system?
Yes. TailScrape is designed to be mounted on an existing AirScrape unit and comes in small, medium and large sizes.
What happens during a site survey?
Our team inspects the conveyor systems at your plant on site, assesses the current condition and identifies the areas that need attention and possible problems.
Do you offer installation?
Yes. Our team comes to your plant and installs the equipment. We also train your staff on the installation, adjustment and maintenance of the products.
Which industries do you serve?
We serve 14 heavy and light industries, including cement plants, mines and quarries, iron and steel plants, thermal power plants, ports and logistics.
Does AirScrape fit different belt widths?
Yes. AirScrape adjusts lengthwise and crosswise, so the system suits different belt widths and plant requirements.
How quickly is Permaflex touch dry?
Permaflex is touch dry in about two minutes and can be sanded in about 30 minutes.
Can Prime Tracker be used on lines running in reverse?
Yes. Prime Tracker can also be used on lines running in reverse.
When does Prime Tracker act?
Prime Tracker stays passive while the belt runs true and responds when the belt moves slightly off centre.
Does a Super-Screw® splice require dismantling the conveyor?
No. A Super-Screw® splice can be made without dismantling the conveyor.
What is the difference between a primary and a secondary scraper?
The primary scraper removes large pieces at the head pulley, where the belt discharges its material. The secondary scraper works after the primary and removes the fine particles the primary leaves on the belt surface.
What is considered when choosing a scraper?
Selection takes into account the material carried, the temperature, humidity and chemical conditions of the working environment, and the belt speed and width.