Privacy notice

Purpose of this notice

This notice explains how personal data you share through our website forms and contact channels is processed under Turkish data protection law (KVKK).

Turkish Law No. 6698 on the Protection of Personal Data (KVKK) was published in the Official Gazette No. 29677 of 7 April 2016. This notice is given under Article 10 of the KVKK.

Data controller

Your personal data is processed by our company, as data controller, whose details are given below.

• Legal name: Air-Form Konveyör Bant San. Tic. Ltd. Şti.
• Address: Vezirçiftliği, Köroğlu Cd. No:10, 41140 Başiskele / Kocaeli, Türkiye
• Phone: 444 32 74
• General email: info@airform.com.tr

Personal data processed

The following data is processed on our website and contact channels:

• Identity and contact details: full name, email address, phone number and your preferred contact channel.
• Professional details: company name and your role.
• Request details: request type, product group and product, the problem on your line, industry, material carried, belt width, belt speed, belt type, number of lines or quantity, plant location (city), target date and anything you write in the description field.
• Form attachments: photos or drawings you attach to the quote form (JPG, PNG or PDF; up to 5 files, each up to 10 MB).
• Security details: the time of the request and a hashed value of your IP address. A counter keyed to the hashed IP address limits many submissions from the same connection in a short time.
• Information you share when you contact us by phone, email or WhatsApp.
• Your cookie choice: see the cookie policy for details.

How data is collected and legal grounds

Your personal data is collected electronically when you send it to us through the quote and contact forms, by email, by phone or on WhatsApp. It is processed on the following legal grounds under Article 5(2) of the KVKK:

• Necessary for entering into or performing a contract (Art. 5(2)(c)): preparing a quote and assessing your survey, installation, training or lagging request.
• Our legitimate interest (Art. 5(2)(f)): replying to quote and contact requests, keeping the forms secure and preventing misuse.
• Compliance with a legal obligation (Art. 5(2)(ç)): statutory retention and disclosure obligations.
• Establishing, exercising or defending a right (Art. 5(2)(e)): use of records in possible disputes.
• Explicit consent (Art. 5(1)): for analytics cookies only, and only if you consent.

Purposes

Your personal data is processed only for the following purposes:

• Assessing your request, replying to you and preparing a quote
• Planning a site survey, installation or training
• Keeping the forms secure and preventing misuse
• Meeting legal retention, reporting and information obligations
• Informing competent authorities in legal disputes and on request

Transfers

Your personal data may be transferred to the following recipients, only for the purposes above and within Articles 8 and 9 of the KVKK:

• Email service provider: form requests reach our team by email.
• WhatsApp (Meta): when you write to us on WhatsApp, your messages are carried over WhatsApp's infrastructure and may be processed on the provider's servers abroad.
• Google (Google Maps): the map on the contact page loads only when you press "Load the map"; Google then processes your IP address and browser details.
• Google (Google Analytics 4): only when analytics is enabled and you consent, Google processes details of your visit.
• Competent public authorities: only where there is a legal obligation.

Transfers abroad

Transfers to the providers above whose servers are outside Türkiye are subject to Article 9 of the KVKK.

Retention periods

Your personal data is kept for as long as necessary for the purpose for which it is processed and for the periods required by law. At the end of that period it is deleted, destroyed or anonymised.

Job applicants

When you apply by email for a position on the careers page, your CV and contact details are processed to run the recruitment process, on the ground that this is directly related to entering into a contract (Art. 5(2)(c)).

Please do not include special categories of personal data, such as health, religion or association membership, in your application.

About form attachments

Photos and drawings attached to the quote form are used only to assess your request. Please make sure attachments do not show people's faces, vehicle number plates or identity details.

Your rights

Under Article 11 of the KVKK, you may apply to our company to exercise the following rights:

• Learn whether your personal data is processed
• Request information about it if it has been processed
• Learn the purpose of processing and whether it is used accordingly
• Know the third parties to whom it is transferred in Türkiye or abroad
• Request correction of incomplete or inaccurate data
• Request deletion or destruction under the conditions of Article 7 of the KVKK
• Request that correction, deletion or destruction be notified to the third parties to whom the data was transferred
• Object to an outcome against you arising from analysis by automated systems
• Claim compensation for damage caused by unlawful processing

How to apply

Under the Communiqué on the Procedures and Principles of Application to the Data Controller, you can send your application in writing to the address above, to our registered electronic mail (KEP) address, with a secure electronic or mobile signature, or from the email address you have previously given us and that is held in our records. Your application must include your full name, your signature for written applications, your Turkish ID number (nationality and passport number for foreign nationals), your address for notifications, your email address or phone number if any, and the subject of your request.

Under Article 13 of the KVKK, your application is concluded free of charge as soon as possible according to its nature, and within 30 days at the latest. If the action requires an additional cost, the fee in the tariff set by the Personal Data Protection Board may be charged.

If your application is rejected, you find the reply insufficient or no reply is given in time, you may lodge a complaint with the Personal Data Protection Board under Article 14 of the KVKK within 30 days of learning of the reply, and in any case within 60 days of the application date.

Data security and breach notification

Under Article 12 of the KVKK, we take the technical and administrative measures needed to prevent unlawful processing of and access to your personal data and to keep it safe.

If processed personal data is obtained by others by unlawful means, this is notified to the data subject and to the Personal Data Protection Board as soon as possible, under Article 12(5) of the KVKK.